Introduction
Shine Time Express Inc. (“Shine Time”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes our policies and practices regarding collection, use, and disclosure of personal information collected in person at our car wash locations and through our website at www.shinetimecarwash.net (the “Website”).
Information We Collect
Personal information we collect includes the following when you voluntarily provide it to us directly or through our franchisees:
- First and last name
- Email address
- Address
- Phone number
- Password
- Payment card information (collected directly by a third-party payment service provider)
- Information about your vehicle (such as year, make and model, license plate number)
- If you express interest in job opportunities, additional information such as date of birth, work authorization, job interests, and educational background
- Any other information you share with us through our Contact Us page
We also collect information automatically about your visit to our Website, such as your browser type and settings, device information, and IP address, in order to monitor visits and compile aggregated statistics to improve our Website.
How We Use Your Information
Shine Time may use the information we collect, including personal information, to provide our products and services; to communicate with you about products and inquiries; to send promotional and marketing information; to administer and improve our Website and customer service; to maintain your account and rewards program; to conduct market research; to personalize content; to comply with applicable legal requirements; to monitor for fraud; and for any other purpose with your consent.
Sharing Your Information
Shine Time does not sell the personal information we collect. We may disclose your personal information to our trusted service providers so they can help us provide our services, such as our web developer and customer relationship management provider. We may also disclose personal information in the event of a merger, sale, acquisition, or other corporate transaction, or as required by law or law enforcement.
Security of Your Information
We use reasonable administrative, technical, and physical safeguards designed to ensure that the personal information we collect is protected from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
Retention of Information
To request access, correction, or deletion of the personal information you have provided, please contact us. Depending on the nature of your request, we may need additional information to verify your identity. You may also opt out of receiving marketing emails using the opt-out mechanism provided in the email.
Third-Party Links
Our Website may contain links to other websites, such as our social media profiles. Shine Time exercises no control over such websites and is not responsible for their content. We recommend reviewing the privacy policy of any website you visit.
Contact Us
If you have questions or comments about this policy, you may email us at info@shinetimecarwash.net.