Introduction
Shine Time Express Inc. (“Shine Time”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes our policies and practices regarding collection, use, and disclosure of personal information collected in person at our car wash locations, through our website at www.shinetimecarwash.net (the “Website”).
Information We Collect
Personal information we collect includes the following when you voluntarily provide it to us directly or through our franchisees:
First and last name;
Email address;
Address;
Phone number;
Password;
Payment card information (collected directly by a third party payment service provider);
Information about your vehicle (such as year, make and model, license plate number),
If you express interest in job opportunities, we also may collect additional information such as your date of birth, work authorization, job interests, and educational background, and
Any other information you share with us through our Contact Us page.
We also collect other information automatically about your visit to our Website or use of our App. For example, when you use the Website, we may capture your browser type and settings, device information, and IP address (which is often considered personal information) in order to monitor the number of people that visit our Website and compile aggregated statistics to improve our Website. See discussion of our use of cookies in the section below.
How We Use Your Information
Shine Time may use the information we collect, including personal information, for the following purposes:
To provide our products and services;
To communicate with you regarding products and services you may purchase or have purchased;
To communicate with you regarding inquiries received through the Website or otherwise;
To send promotional and marketing information;
To administer and improve our Website and App;
To administer and improve our customer service;
To maintain your account with us;
To manage your participation in our rewards program;
To conduct market research;
To generate statistics and de-identified data;
To personalize content;
To comply with applicable legal requirements;
To monitor for fraud; and
For any other purpose with your consent.
Sharing Your Information
Shine Time does not sell the personal information we collect.
Shine Time may disclose your personal information to our trusted service providers so that they can help us provide our services, such as our web developer and customer relationship management service provider.
We may also disclose personal information in the event of a merger, sale, acquisition, or other corporate transaction, or as required by law or law enforcement.
Security of Your Information
We use reasonable administrative, technical, and physical safeguards designed to ensure that the personal information we collect is protected from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
Retention of Information
If you would like to request to access, correction, or delete, the personal information you have provided to us, please contact us at the information listed below. Please note that depending on the nature of your request, we may need to ask for additional information to verify your identity. If you have created an account with us, you may log in to your account to view your information and make corrections as needed. If you are unable to update information by logging into your account please contact us using the contact information below. In addition, you may opt-out of receiving marketing emails from Shine Time by utilizing the opt-out mechanism provided in the email.
Third Party Links
For practical reasons and for your information, our Website may contain links to other websites, such as links to our profile pages on social media sites. Shine Time exercises no control over such other websites and is not responsible for the content thereon. This Privacy Policy does not apply to third party websites, and we recommend that you review the online privacy policy of any website you visit to determine how the operator handles personal information collected through its website.
Contact Us
If you have questions or comments about this policy, you may email us.